Guangzhou Nansha Tianmei Agricultural Technology Development Co., Ltd. ("Tianmei", "we", or "us") operates tianmeiagri.com. This website publicly introduces the Nansha circular agriculture base, controlled-environment cultivation, aquaculture, field crops, project updates, and business procurement contact channels. This policy explains how we handle website visitor and business contact information in those contexts.
Note: This policy applies only to information processing during website visits and business communication. Specific procurement, supply, testing, delivery, and settlement arrangements are governed by separately signed contracts, batch documents, and testing reports.
1. Scope of This Policy
This policy applies when you visit public pages, review product and project updates, contact us by email or WhatsApp, or conduct preliminary discussions about controlled-environment cultivation supply, planned product-line updates, business contact, or site visits. It does not replace separate confidentiality, data processing, or supply-chain management terms under signed contracts.
2. Information We Collect
2.1 Website Access and Security Logs
When you visit this website, servers and analytics tools may record the following technical information for traffic statistics, security diagnostics, and content improvement:
- Visit time · page path · dwell time · scroll depth
- Browser type · device type · operating system · language preference
- Referrer source · search source · UTM parameters
- IP information or approximate regional information processed within a necessary scope
We seek to de-identify or aggregate analytics data and do not use website analytics to identify individual natural persons.
2.2 Business Procurement and Sourcing Inquiry Information
When you contact us by email or WhatsApp, you may voluntarily provide:
- Contact name · company name · role or department
- Contact details, including email · phone number · WeChat ID
- Product category, such as controlled-environment cultivation, aquaculture, or field crops
- Specification requirements · delivery or testing needs · report requirements
- Supply background, procurement plan, or other business information you choose to provide
2.3 Information We Do Not Actively Collect
This website is for business procurement communication. Unless required by laws, regulations, or a formal contract, we do not actively collect through this website:
- ID document numbers · bank card numbers · facial recognition information · precise location traces
- Sensitive personal information such as medical health, religious belief, or financial account information
- Personal information of children under 14
3. Purposes of Use
We use information only within the necessary scope related to the public website and business communication of Tianmei:
- Responding to enterprise procurement, bulk supply, site visit, and long-term supply inquiries
- Reviewing product categories, specifications, expected demand, testing scope, and delivery cities
- Arranging pre-quotation communication, supplier background checks, and contract preparation
- Maintaining website security, investigating abnormal access, and improving public content and GEO/SEO readability
- Complying with applicable laws, contract management, and recordkeeping requirements
We do not sell personal information and do not use procurement inquiry information for promotion unrelated to Tianmei business.
4. Third-Party Services
To operate this website and process business communication, we may use the following categories of service providers:
- Website hosting, CDN, security protection, and log services
- Analytics, error monitoring, and performance analysis services
- Email, enterprise WeChat, or other business communication tools
- Public content proofreading, translation, aggregated analytics, or image processing tools
Service providers may process relevant information only for agreed purposes and within a necessary scope. We do not actively submit visitor personal information or non-public procurement sensitive materials to AI tools. If future processing involves cross-border transfer of personal information, we will complete notice, consent, and compliance procedures under the Personal Information Protection Law and other applicable requirements.
5. Cookies and Similar Technologies
This website uses necessary browser storage, including localStorage, to remember whether you selected essential-only or accepted analytics. If you choose essential-only, the self-hosted analytics script is not loaded. If you accept analytics, /tracker.js may send pseudonymous pageview, scroll-depth, time-on-page, copy, and click events to /api/track. Event fields may include page path, referrer, viewport size, browser language, timezone, UTM parameters, hashed IP-derived identifiers, and device/browser categories. These technologies are used for website operation, security, content improvement, and GEO/SEO readability, not to build personal profiles or track personal identity across unrelated websites.
6. Data Retention
- Website analytics and security logs: retained as needed for security, statistics, and compliance, generally no longer than 12 months
- Enterprise inquiry and business communication records: retained until communication ends, a supply relationship terminates, or statutory/contractual recordkeeping periods expire
- Error and performance logs: retained temporarily for diagnostics, then deleted or archived after the necessary period
When the retention purpose no longer exists and laws, regulations, or contracts do not require continued retention, we will delete, anonymize, or archive the relevant information.
7. Your Rights
Under the Personal Information Protection Law and other applicable rules, you may submit the following requests regarding personal information you voluntarily provided:
- Access or obtain a copy of relevant information
- Correct or supplement inaccurate or incomplete information
- Request deletion where legally permitted
- Withdraw consent or restrict processing related to non-essential purposes
- File a complaint or submit comments to competent authorities
Please submit requests in writing through the contact methods on this page. To protect information security, we may need to verify your identity and company authorization.
8. Information Security
- This website uses HTTPS encrypted transmission
- Access logs, inquiry records, and backend permissions are managed by role and necessity
- We adopt reasonable access control, backup, monitoring, and security diagnostic measures
- Only personnel with business, technical, or compliance needs may access relevant information within a necessary scope
Internet transmission and public communication channels carry inherent risks. Please do not send ID documents, bank cards, trade secrets, unauthorized testing reports, or other sensitive materials through public email or WhatsApp; if submission is necessary, please first confirm a secure method with the Tianmei business team.
9. Children's Privacy
This website is intended for enterprise customers and partners, not children under 14. If we discover that children's personal information has been submitted by mistake, we will delete the relevant information after verification and terminate the corresponding communication.
10. Policy Changes
We may update this policy based on website functions, business processes, laws, regulations, or compliance requirements. Material changes will be reflected on this page with a new update date; where necessary, we will notify contacts with established business communication through appropriate means.
11. Contact Us
- Email: business@tianmeiagri.com
- WhatsApp: +1 647 866 1277
- Business area: Nansha District, Guangzhou, Guangdong Province
- Working hours: weekdays 09:00-18:00 Beijing Time (UTC+8)